1
Pumps, Wells, Tanks, Controls / Re: Wild pump-side pressure swings at startup
« on: December 15, 2022, 08:07:44 PM »
A warranty on the valve does me no good, I need a new pump and for that matter a whole new tank setup. I don't know how long it was before I realized the first valve went bad, but seeing how fast this new one is chewing itself up it's fair to say my pump had been short cycling a long time. And no, there's not nearly that much sand. The problem seems rather obvious, I have a deep well application and the high differential pressure on valve is ripping it apart. Before my pump was compromised I had a 130-140 psi differential, but at the outset I was told that was fine. You repeatedly claim that in all your years there has never been a pump failure from a "properly" installed valve, but then throughout this forum you constantly advise people how to improperly install your product. In post after post after post you tell potential customers well yes the spec says a max differential pressure of 125 psi but you're fine at 150psi, well yes the valve will produce a 200psi back pressure against your pipe rated for 160psi but that will be fine, well yes we'd like to see a minimum of 1min run time but with my valve 30sec will be fine, and on and on and on. Well yes, they're probably fine initially but for how long? The valve in my application failed and burned out my pump and your response is buy a new pump but keep everything else the same. Seriously???
Don't get me wrong I think you have a great product and really like it, I just don't have an application it fits. Every product has an application range it excels in but then also a range that just isn't a good fit. It seems however that blind faith in your product seems to blind you from this most fundamental fact. You clearly have a lot of experience and know your stuff, and therefore should be able to responsibly advise people not only when your product will fix their problem but also tell them when it won't.
Don't get me wrong I think you have a great product and really like it, I just don't have an application it fits. Every product has an application range it excels in but then also a range that just isn't a good fit. It seems however that blind faith in your product seems to blind you from this most fundamental fact. You clearly have a lot of experience and know your stuff, and therefore should be able to responsibly advise people not only when your product will fix their problem but also tell them when it won't.